Introduction

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

Tech Studio X Ltd ("TechStudioX", "we", "us", or "our") understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, techstudiox.com ("our site"), and will only collect and use personal data in ways that are described here and in a manner that is consistent with our obligations and your rights under UK data protection laws.

Definitions

In this Policy the following terms shall have the following meanings:

Personal data: Any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our site. This definition shall, where applicable, incorporate the definitions provided in the UK General Data Protection Regulation (UK GDPR).
We/Us/Our: Tech Studio X Ltd, a limited company registered in England and Wales under company number 14562679, whose registered address is Curtis House, 34 Third Avenue, Hove, BN3 2PD.

Information About Us

Our site is owned and operated by Tech Studio X Ltd, a limited company registered in England and Wales under company number 14562679. Our registered address is Curtis House, 34 Third Avenue, Hove, BN3 2PD.

We are a private limited company providing software engineering, consulting, and team augmentation services.

Data We Collect

We may collect the following categories of personal data:

Contact information: name, email address, phone number, and company name when you submit our contact form or correspond with us.
Technical data: IP address, browser type and version, operating system, referring URLs, and pages visited, collected automatically through server logs.
Communication data: records of correspondence when you contact us via email, phone, or our website contact form.
Professional data: job title, company name, and project requirements provided during service enquiries.

How We Use Your Data

We process your personal data for the following purposes:

Responding to enquiries submitted through our contact form or by email.
Providing, delivering, and improving our software engineering, consulting, and team augmentation services.
Sending relevant communications about our services, only where you have given consent or there is a legitimate business interest.
Maintaining the security, performance, and integrity of our website.
Administering our business, including accounting and record-keeping.
Complying with legal and regulatory obligations.

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Consent: where you have given explicit consent for us to process your data for a specific purpose, such as receiving marketing communications.
Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services, and ensuring network security, provided these interests are not overridden by your rights.
Contractual necessity: where processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract.
Legal obligation: where processing is required to comply with applicable law or regulation.

Data Sharing

We do not sell your personal data. We may share your data with:

Service providers: trusted third parties who assist in operating our website and delivering our services, such as hosting providers and email services. These providers process data only on our instructions.
Professional advisors: accountants, legal counsel, and other professional advisors where necessary for the operation of our business.
Law enforcement or regulatory bodies: where required by law, regulation, or court order.

All third-party processors are contractually obligated to protect your data and process it in accordance with UK GDPR. We do not transfer personal data outside of the United Kingdom without appropriate safeguards in place.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

Contact form submissions are retained for up to 24 months unless an ongoing business relationship exists.
Client project data is retained for the duration of the engagement and for a reasonable period thereafter to fulfil legal and contractual obligations.
Technical data collected via server logs is retained for up to 12 months.

When personal data is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access: the right to request a copy of the personal data we hold about you.
Right to rectification: the right to request correction of inaccurate or incomplete data.
Right to erasure: the right to request deletion of your personal data ("right to be forgotten"), where there is no compelling reason for its continued processing.
Right to restrict processing: the right to request that we limit the processing of your data in certain circumstances.
Right to data portability: the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: the right to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: the right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Address: Curtis House, 34 Third Avenue, Hove, BN3 2PD

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.